Refund Eligibility Criteria
We at Viva Cioux strive to ensure customer satisfaction with every interaction and purchase. However, we understand that circumstances may arise where a refund becomes necessary. To be eligible for a refund, several criteria must be met. Firstly, the request for a refund must be made within 06 days of the purchase date...
Furthermore, refunds are subject to inspection and approval by our team. We reserve the right to deny refund requests that do not meet our eligibility criteria or if we suspect fraudulent activity...
If you have any questions or concerns regarding refund eligibility, feel free to reach out to our support team at [email protected]. We are here to assist you throughout the refund process and ensure a seamless experience.
Refund Process and Timeline
At Viva Cioux, we understand the importance of a transparent and efficient refund process for our customers. Once a refund request is initiated, our team begins the verification process to ensure compliance with our refund policy...
Upon approval of the refund request, the refund will be processed using the original payment method used during the purchase. Depending on the payment provider and your financial institution, it may take 05 days for the refund to be reflected in your account...
If you have not received the refund within the expected timeframe, please contact your bank or payment provider for further assistance.
Refund Policy for Subscription Services
Our subscription services at Viva Cioux are designed to provide continuous value and convenience to our customers. If you are subscribed to one of our services and wish to request a refund, please note the following policies and procedures...
To initiate a refund request for a subscription service, please contact our support team at [email protected] with details of your subscription and the reason for the refund request...
It's important to note that refunds for subscription services will be prorated based on the usage period and any applicable fees or discounts...
Refund Policy for Customized or Personalized Products
At Viva Cioux, we offer a range of customized and personalized products to cater to our customers' unique preferences and tastes...
If you are unsatisfied with a customized or personalized product received from Viva Cioux, please contact our support team at [email protected] to discuss your concerns...
It's important to review your customization details carefully before placing an order to ensure accuracy and satisfaction with the final product...
Refund Policy for Digital Downloads and Software
Digital downloads and software products purchased from Viva Cioux are subject to specific refund policies and terms of use...
If you encounter technical issues or compatibility issues with a digital download or software product purchased from Viva Cioux, please contact our support team at [email protected] for assistance...
Please note that refunds for digital downloads and software products are typically issued in accordance with the refund policies of the respective publishers or developers...
Refund Policy for Event Tickets and Registrations
Viva Cioux occasionally offers event tickets and registrations for workshops, conferences, or other special events...
Refund requests for event tickets or registrations must be submitted in writing to our support team at [email protected] within 05 days of the event date...
In cases where an event is canceled or rescheduled by Viva Cioux, registered attendees will be notified promptly, and refunds or alternative arrangements will be offered as appropriate...
Refund Policy for Physical Products and Merchandise
Viva Cioux offers a variety of physical products and merchandise, including apparel, accessories, and lifestyle items...
Refunds for physical products are available within 05 days of the purchase date, provided that the item is returned in its original condition, unopened, and unused...
If you encounter any issues or discrepancies with your gift card or store credit balance, please contact our support team at [email protected] for assistance...
Refund Policy for Gift Cards and Store Credit
Gift cards and store credit issued by Viva Cioux are non-refundable and cannot be redeemed for cash or transferred to another account...
Gift cards and store credit may be used to purchase any eligible products or services available on the Viva Cioux website, excluding other gift cards or store credit...
If you have any questions or concerns about the refund policy for gift cards or store credit, please don't hesitate to contact our support team for assistance...
Refund Policy for Services and Consultations
At Viva Cioux, we also offer services and consultations to our customers, such as coaching sessions, advisory services, or technical support...
If you are unsatisfied with a service or consultation provided by Viva Cioux, please contact our support team at [email protected] to discuss your concerns...
Refund requests for services and consultations will be evaluated based on the nature of the service, the quality of the deliverables, and the satisfaction of the customer...
Refund Policy for International Orders
For customers placing orders from outside our primary operating region, Viva Cioux offers a refund policy tailored to accommodate international transactions...
Refunds for international orders may be subject to additional processing times and fees due to currency conversion, customs regulations, and shipping logistics...
If you have any questions or concerns about the refund policy for international orders, please contact our support team at [email protected] for assistance...